Raven Forge FAQ
Everything you need to know about our premium apparel and services.
What is the standard shipping timeframe for orders?
We typically process orders within 1-3 business days. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a garment you already own for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size or style.
What materials are used in Raven Forge garments?
We prioritize durability and comfort, using high-quality materials such as organic cotton, heavyweight French terry, and premium synthetic blends designed to maintain their shape after multiple washes.
Do you offer international shipping?
Yes, Raven Forge ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How should I care for my Raven Forge apparel?
To preserve the longevity of your items, we recommend washing them inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage and fabric wear.